Networking

MSI Unified Communication solutions help enhance the power of your employees. Unified voice, data and video networks allow employees, business partners and clients stay connected by providing a single structure to easily locate key individuals, collaborate and deliver increased customer responsiveness.

Voice

From IP phones, voicemail services and conferencing features, unified voice solutions help deliver customer information to front-line employees and enhance communication between employees and customers, substantially increasing employee productivity.

Unified Messaging

Unified messaging allows employees to manage their messages, either by e-mail or voice mail when away from their desk or out of the office. Unified messaging lets employees use their time more efficiently when responding to customers and co-workers.

Call Centers

For businesses with small or large call centers utilizing features such as call routing, call distribution, network-to-desktop integration and multimedia management enable employees to deliver more effective communications with customers by tightly integrating with your CRM system.

Mobility Services

Keep mobile employees connected. Mobility services enable remote employees or others that are on the move to easily reach the information they need for effective work. Whether they are in a remote office, in their car, or at a customer location, MSI solutions help deliver the information your mobile workers need, when and where they need it and with access to voice and e-mail through the device of their choice – laptop, PDA, cell phone, etc.

Video Conferencing

Take advantage of your current network infrastructure to provide reliable and easy-to-manage conferencing. In addition to helping employees become more productive, video conferencing can help increase customer satisfaction and be used for training and remote e-learning applications, decreasing overall costs.

Learn more about our Cisco supported solutions.

For more information about Unified Communications solutions please contact your local MSI Client Executive or Networking Specialist.