MSI Managed Services

Managed Services Offerings include:

• Systems Management

  IT Systems can be built on a foundation that enables future growth and identifies areas of concern, but it still takes people to make decisions with that information and respond on a timely basis. Providing consistent response and using ITIL-based incident management and reporting techniques, MSI Managed Services helps you meet and exceed service level agreements with the following Systems Management services:

  • Scanning and analysis
  • Operations management
  • Administration
• Availability Management

  Planned outages, unplanned outages, and disasters and call for maximum recovery time, reliability, planning and availability. To mitigate risk and have a strong 'IT insurance policy', in place, MSI provides the following Availability Management services:

  • Disaster recovery
  • High availability

Solution Offerings	Systems Management		Availability Management
Platform	Operations Management	Administration	Disaster Recovery	High Availability
Intel
Unix / Linux
System i
System z
Storage
Networking

You have the power to choose the best management system for your organization and what level of involvement you need. MSI's easy access and flexible options give you the power to better control your technology by improving the effectiveness of your people.

An MSI representative can discuss your specific needs and uncover low-cost opportunities to more efficiently manage your environment. Assessment meetings, customized briefings and IT environment analysis are just a few of the options available.

For more information, contact an MSI Managed Services specialist at 800.640.4674.